A Day of Learning for the Chase Construction Staff
Just last week, all the members of the Chase Construction crew attended a workshop 
aimed towards sales techniques that are better suited to our customers. We want to better serve you, and our sales strategy stems from the belief that we are truly the most honest and professional roofer for the job. We learned how to better communicate with our customers and how to truly portray that we are the best man for the job in a world where this claim is often made. Roofing is the number one most inquired about 
business type and we want to change your negative perceptions, concerns, and fears about the industry! We want to make sure you don’t experience any of these negative stigmas which is why you should go with Chase Construction North West Inc.!
Investing in Our Customers
The workshop was put on by two of our trusted and reputable partners- IKO® and MacArthurCo. The speaker, John DeRosa Jr., was full of energy and captivated us with his real life experiences that always translated to a worthy concept point or principle. The first point we took away from going was centered around investing in our customers. This first and foremost means that we will place even more of an emphasis 
on quick back and forth rapport, both in person and over email. We want to make sure even more than before that when you call our office, you hear back from someone as soon as possible. We want to develop trust, credibility and rapport with each of our customers. We learned that this means having a solidified stance and backstory as a company, as well as being more tough when it comes to closing the sale. We are the best for the job and we will start doing more to portray the trustworthy nature of our company as well as our professional experience and expertise so that you can reach the same conclusion.
Check Out Our Amazing Work and Happy Customers!
Next, we now know the massive emphasis that today’s society places on an internet presence and reviews. We do a lot to stay on top of these aspects of our business, but we are determined to do even more. We document all of our projects on our Instagram page (follow us @ pnwroofer) as well as our Facebook page, and we try to educate our customers on roofing materials and current roofing news right here on our blog. We will incentivize more of our current and past customers to fill out online reviews so you can read about the amazing work and service we produce. We do a lot of our business through word of mouth referrals, but we want to reach more of the Puget Sound byhaving our story and reviews more readily accessible. Just recently we are thankful to be recognized by #1 home improvement expert and personality on KOMO
News, Tami Michaels. She first heard about us through her friends at Metal Roof Specialties and contacted us regarding possibly being on her show. When she heard of our missions work in Africa and Thailand, she was impressed enough to give us a shout on her show the following segment. She even put a little blurb about us on her Facebook page! We are so proud to be recognized by such a reputable and respected radio personality!
About Us
Here at Chase Construction North West Inc., our framework for success centers around honesty, product and service knowledge, and putting the customer first. We are constantly trying to improve ourselves and better portray these aspects to our customers. Thank you MacArthurCo. and IKO for a seminar chock full of great information! The sun is out and the time to get your roof fixed or replaced is now. Let us show you we are the best for the job at one of our completely free estimates. We provide services in King County and Pierce County, along with major cities such as Seattle, Tacoma, Puyallup, Federal Way, Renton, Auburn, Des Moines and all of the surrounding cities. If you are in need of roofing, decking, waterproofing, or skylight installation services contact Chase Construction North West, Inc. today. Fill out our free estimate form or call us today at (253) 445-8950. Thank you for considering us for your next project!
